Shipping & Returns

Shipping

Items generally ship within 3-5 business days, and frequently same day. Occasionally, if I am out of town, shipping could be delayed by up to 2 weeks.  If this is the case I will reach out and make sure your order isn't time sensitive. Once processed a tracking number will be provided by email. All products are shipped from Valleyford, WA.  

We have a "real time" shipping estimator which allow you to select the best option for you.  Most items shipping in the US and Canada will either be UPS or USPS. 

We are happy to ship anywhere in the world! Just message us and we'll provide you with an estimate on the most affordable shipping method. 

 

Returns

While we strive to provide accurate product descriptions and images, we understand that sometimes things may not meet expectations. In such cases, our dedicated customer service team (that's me, Jill :) ) is always ready to assist and find a solution that leaves customers satisfied.

If there is any damage upon receipt of your package please contact me immediately (!) and keep the package and contents as they are.  and PLEASE, if you are not satisfied with your purchase don't hesitate to contact me! 

Locals!

In some cases, If you live in Spokane, we can deliver right to your door! (based on your zip code) For a small fee. 

Is this a Gift? 

Just let us know in the notes at checkout if you'd like us to add a message in your order.  No pricing will be seen on the invoices.